Powering the Next Generation of Independent Telecom Operators Worldwide

SerenCo delivers carrier-grade telecom infrastructure including an Online Charging System (OCS), Policy and Charging Rules Function (PCRF) and Business Support Systems (BSS) built for MVNOs, MVNAs and mobile operators worldwide.

Launch Faster. Operate Smarter. Scale Globally.

Built for operators who need power without complexity.

About us

SerenCo provides proven carrier-grade telecom technology previously deployed in live operator environments.Our platform has supported national-level mobile operations, integrating directly into host mobile networks and managing core operational systems on a daily basis.Our modular, scalable and highly configurable platform enables efficient management of telecommunication services, supporting mobile virtual network operators (MVNOs) and mobile virtual network enablers (MVNEs) with a complete solution for:

  • Customer management

  • Service provisioning

  • Billing operations

  • Network integration

  • Multi-brand capabilities

We combine:

  • Deep telecom infrastructure expertise

  • Operational experience

  • Modern, flexible platform architecture

  • Global deployment capability

Our mission is simple:
Empowering telecom operators, MVNOs and MVNAs worldwide with world-class infrastructure.

Let's Build the Future of Mobile Together

We believe telecommunications infrastructure should be accessible, scalable and commercially viable for operators of all sizes. Whether you’re a small mobile operator, an MVNO looking to modernize, or an MVNA scaling multiple networks, SerenCo is here to provide the carrier-grade technology and operational expertise you need.We bring the OCS, PCRF and BSS platforms so you can focus on growing your business, not maintaining infrastructure.Ready to explore how we can help you launch, migrate or scale?

© SerenCo. All rights reserved.

Who We Serve

Mobile operators requiring enterprise-grade infrastructure as well as existing MVNOs seeking to migrate from legacy platforms and gain greater control over pricing and charging. SerenCo provides the technical foundation for new MVNOs seeking a reliable launch partner and enables MVNAs to onboard and manage multiple MVNOs efficiently.We provide the power of a Tier-1 system without Tier-1 complexity.

What We Provide

Online Charging System (OCS)

Carrier-grade real-time charging, rating and balance management for prepaid and postpaid services.Capabilities include:

  • Components: Rating Engine, Session Management, CDR Server, Chargers, Attributes Engine, Schedulers, API Server

  • Tariff structures: voice (per-second/minute), SMS (per message), data (per MB/GB) with Fair Usage Policy

  • Multi-tier rating plans, time-based rating (peak/off-peak), and destination-based rating (on-net/off-net/international)

  • Balance management with multiple wallets (main, bonus, promotional)

  • Quota management for prepaid services

  • Balance thresholds, notifications, and auto-recharge logic

  • RESTful API integration with BSS for account sync, balance operations, and service activation

  • Webhook notifications for balance alerts, usage limits and charging failures

Accurate charging is mission-critical. Our OCS is carrier-grade, field-proven and optimized for markets with low ARPU, delivering sustainable business margins.

Policy and Charging Rules Function (PCRF)

Real-time policy control integrated with the mobile core, allowing dynamic speed control, prioritization, subscriber entitlement management and instant rule enforcement.Capabilities include:

  • Deploy PCRF functionality using OCS policy capabilities

  • Configure Diameter Gx interface for PCEF integration with PCC rules and RAR generation

  • Implement policy rule engine with dynamic rule creation, activation/deactivation and precedence management

  • QoS management: bandwidth allocation (QCI/ARP/GBR/MBR), traffic prioritization and service-specific profiles

  • Subscriber profile management with real-time updates

Business Support Systems (BSS)

Complete operational and commercial management tools.Capabilities include:Customer Relationship Management (CRM)

  • Customer lifecycle management: lead capture, onboarding, activation, service management, churn management

  • Multi-tenant account management (parent-child hierarchy), individual/business/enterprise account types

  • Customer segmentation (demographic, behavioral, value-based)

  • 360° customer view: interactions, subscriptions, billing, cases, documents

  • Advanced search, filtering, bulk operations, export capabilities

Order Management System (OMS)

  • Service order creation and workflow management

  • Order fulfillment tracking

Product Catalog

  • Product and service portfolio management

  • Product attributes, pricing, bundles, and promotions

  • Package definition and management

White-Label Portal

  • Customizable customer-facing portal

  • Self-care and electronic payments

  • Offer management

  • Multi-brand theming support

Billing System

  • Online Rating Engine (ORE)

  • Prepaid and postpaid billing

  • Billing data processing, invoice management

  • Complex tariff structures, bonuses, promotions, special rating cases

Our BSS is a true business solution, giving operators everything they need to run successfully while keeping TCO manageable even in low-ARPU markets.

Let's Build the Future of Mobile Together

We believe telecommunications infrastructure should be accessible, scalable and commercially viable for operators of all sizes. Whether you’re a small mobile operator, an MVNO looking to modernize, or an MVNA scaling multiple networks, SerenCo is here to provide the carrier-grade technology and operational expertise you need.We bring the OCS, PCRF and BSS platforms so you can focus on growing your business, not maintaining infrastructure.Ready to explore how we can help you launch, migrate or scale?

© SerenCo. All rights reserved.

Why SerenCo?

SerenCo puts the business back at the heart of BSS. We deliver a complete, practical platform that supports every aspect of running a telecom operation, giving operators the tools to grow, operate efficiently and retain strong margins.We design our solutions with real markets in mind:

  • Total cost of ownership is suitable even in low-ARPU regions

  • Retain significant gross margins while offering all the features needed for a successful operator

  • Support for 3G, 4G, and 5G networks — essential in regions where spectrum limitations or legacy devices make 3G critical

Proven Technology

Not conceptual. Not experimental.
Built from real-world telecom operations.

Carrier-Grade Reliability

Engineered for high availability, performance, and operational continuity.

Faster Time to Market

Launch new MVNOs or migrate platforms efficiently with structured deployment models.

Commercial Flexibility

TCO and margins suitable for all markets, including low-ARPU regions.

Global Deployment

Integrates with diverse host networks across jurisdictions worldwide, supporting 3G, 4G, and 5G.

Let's Build the Future of Mobile Together

We believe telecommunications infrastructure should be accessible, scalable and commercially viable for operators of all sizes. Whether you’re a small mobile operator, an MVNO looking to modernize, or an MVNA scaling multiple networks, SerenCo is here to provide the carrier-grade technology and operational expertise you need.We bring the OCS, PCRF and BSS platforms so you can focus on growing your business, not maintaining infrastructure.Ready to explore how we can help you launch, migrate or scale?

© SerenCo. All rights reserved.

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